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Jones Lang LaSalle has appointed BNY Mellon Shareowner Services to serve as sole transfer agent effective September 23, 2002.

Mellon's automated telephone support services are available 24 hours a day, seven days a week. If you would like to speak to a Customer Service Representative, you may do so during the hours of 9:00 am to 7:00 pm, United States Eastern time, Monday through Friday (except holidays).

In addition, Mellon makes it easy and convenient to access your account online with Investor ServiceDirect®. After a simple and secure process of establishing a Personal Identification Number (PIN), you will be ready to log in and access your account to:

  • View Account Status
  • View Certificate History
  • View Book-Entry Information
  • Request Certificate Issuance
  • View Historical Stock Price Information
  • Sell Shares
  • Make Address Changes
  • Obtain a Duplicate 1099 Tax Form
  • Establish/Change your PIN
  • Consent to View Proxy Materials Online

From September 23, 2002 forward, all inquiries or requests regarding your Jones Lang LaSalle common stock should be addressed to Mellon Investor Services as follows:

Telephone Inquiries:
+1 866 210 8055
+1 201 680 6578 International
+1 800 851 1713 TTD

Email Inquiries:
shrrelations@bnymellon.com

Website Address:
www.bnymellon.com/shareowner/isd

Regular Mail:
BNY Mellon Shareowner Services
P.O. Box 358015
Pittsburgh, PA  15252-8015

Registered or Overnight Mail:
BNY Mellon Shareowners Services
480 Washington Blvd
Jersey City, NJ  07310-1900

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